Frequently Asked Questions
Everything you need to know about your Tomorrowland official gear.
Where does the Official Tomorrowland Store ship to?
We offer worldwide shipping to most countries. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.
How can I return or exchange an item?
You can return any unused items in their original packaging within 30 days of receipt. Please visit our returns portal to generate a shipping label and initiate your refund or exchange.
Are the festival collections limited edition?
Yes, many of our event-specific collections, such as the Adscendo or TML by Tomorrowland lines, are limited edition and will not be restocked once they sell out.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment methods like Bancontact and iDEAL.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the best fit, as our festival apparel ranges from slim to oversized fits.
Will I have to pay import duties or taxes?
For orders outside the European Union, import duties and taxes may apply upon arrival. These charges are the responsibility of the customer and are determined by local customs authorities.